• Diploma : Bachelor minimum
• Bilingual NL / FR
• Very good work and administration skills, punctuality
• Ability to work under pressure and prioritize

Key Responsibilities:

• Responsible Database of Lubricants customers.
• Create, modify/close customers in SAP, Salesforce, Colibri, DocOnline, PROXILUB

In SAP:

• Based on the information from the ID sheet, perform all necessary encodings and checks in the system to create or modify or still close a customer. A written trace of the request is mandatory.
• Creation of new Ship-to's must be done daily before 15h00 (for the planning)
• Data consistency check between SAP and Colibri, SAP and Salesforce.

In DocOnline (DoL):

• Encode new enrollments, handle password resets or email changes
• Be the “help desk” for customers in DoL

In PROXILUB:

• Encode new enrollments, handle password resets or email changes and basket creation
• Be the “help desk” for customers in PROXILUB

• The person in charge of the position “CUSTOMER DATA BASE OFFICER” works for all members of the Lubricants Department. The workload is variable (sometimes there are peaks of requests)
• This position is fundamental to the accuracy of all our billing and reporting.